FAQ’s

All ticket sales for our events are facilitated through Eventbrite. Tickets can be purchased through our website (www.ginevents.com.au) or on our event pages on Eventbrite (www.eventbrite.com.au).

Your ticket grants you entry to the tasting session specified on your ticket and includes a tote bag for take-home purchases. All distillers will be running tastings throughout the session, which is included in your ticket price.

If you have lost or are having trouble finding your ticket, go to Eventbrite and login with your email address and password. You will be able to resend your ticket/s to your email address or print them out from your account.

Please contact hello@ginevents.com.au if you are still having issues.

Yes! Your ticket is automatically valid for the postponement date. Your booked day and time will remain the same and apply to the new dates.

Refunds are only issued if you request a refund 30 days prior to the event or if the event is cancelled. If you can no longer attend, you may give or sell your ticket to another person. Tickets are fully transferable for the same session on the scheduled day. To request a refund go to your Eventbrite accounts dashboard to request a refund.

No, you do not need to change the name on the ticket. You will not be refused entry if you are not the person named on the ticket. You will be required to check in.

All attendees must be 18 years or older and must have a ticket for the event.

Your ticket will include the start time and duration of your tasting session. This information is also available on Eventbrite. If you are late, you will not be allowed to stay for the following session. Please note that final samples will be served 15 minutes prior to the end of the session to give you time to finish your drinks, finalise your purchases, and make your way to the exit.

Yes! You may buy bottles of gin from the distillers to enjoy at home.

For safety and security reasons, we are unable to offer storage of your items during the tasting session. You may bring along your own trolley bag if you wish – this has been a good option for attendees at previous events.

Coffee, water, tonic and soda are included in the ticket and will be available during the tasting sessions.

There will be a variety of food options available for purchase on the day. Food items are usually priced between $5 – $15, and most dietary requirements will be catered for.

Card is preferred for purchases at the event, and some of our events are completely cashless. All distillers and food vendors will accept EFTPOS payments.

Yes, our events are wheelchair accessible. Events taking place in multi-level buildings will have lifts available if needed.

Given that this is a licensed event, we do recommend utilising public transport to get to the venue and to get home.

Some venues will have parking available. Please check the websites of our venue partners for further details, availability and cost.

Have any other questions? Contact us – hello@ginevents.com.au