Your ticket grants you entry to the tasting session specified on your ticket and includes a tote bag for take-home purchases. All distillers will be running tastings throughout the session, which is included in your ticket price.
If you have lost or are having trouble finding your ticket, go to Eventbrite and login with your email address and password. You will be able to resend your ticket/s to your email address or print them out from your account.
Refunds are only issued if you request a refund 30 days prior to the event or if the event is cancelled. If you can no longer attend, you may give or sell your ticket to another person. Tickets are fully transferable for the same session on the scheduled day. To request a refund go to your Eventbrite accounts dashboard to request a refund.
Your ticket will include the start time and duration of your tasting session. This information is also available on Eventbrite. If you are late, you will not be allowed to stay for the following session. Please note that final samples will be served 15 minutes prior to the end of the session to give you time to finish your drinks, finalise your purchases, and make your way to the exit.
For safety and security reasons, we are unable to offer storage of your items during the tasting session. You may bring along your own trolley bag if you wish – this has been a good option for attendees at previous events.