FAQs

FAQs – Got any questions about our Gin and Spirits festivals? You can ask Leo or find frequently asked questions below.

All ticket sales for our events are facilitated through Eventbrite. Tickets can be purchased through our website (www.ginevents.com.au) or on our event pages on Eventbrite (www.eventbrite.com.au).

Your ticket grants you entry to the tasting session specified on your ticket and includes a branded polysafe tasting cup and non-woven tote bag for take-home purchases. All distillers will be running tastings throughout the session, which is included in your ticket price.

There is no limit to the amount of drinks you can sample; however we highly suggest that you pace yourself over the 3 hour session. The distillers will pour a small sample of liquor into your tasting glass and you can either ask them to add your favourite Fever-Tree mixer or sample it neat. There will also be a spittoon at each stand should you wish to mouth sample only.

Drunken and abusive behaviour will not be tolerated and at our discretion, anyone deemed to be intoxicated will be escorted from the venue.

Drunken and abusive behaviour will not be tolerated and at our discretion, anyone deemed to be intoxicated will be escorted from the venue.

We practice the responsible service of alcohol at our festivals.

If you have lost or are having trouble finding your ticket, go to Eventbrite and login with your email address and password. You will be able to resend your ticket/s to your email address or print them out from your account.

Please contact alex@ginevents.com.au if you are still having issues.

Yes! Your ticket is automatically valid for the postponement date. Your booked day and time will remain the same and apply to the new dates.

Yes, you can give your ticket to whoever you like. There is no need to change the name on the ticket. You will not be refused entry if you are not the person named on the ticket however they will still be required to check in with the ticket.

All attendees must be 18 years or older and must have a ticket for the event.

Your ticket will include the start time and duration of your tasting session. This information is also available on Eventbrite. If you are late, you will not be allowed to stay for the following session. Please note that final samples will be served 15 minutes prior to the end of the session to give you time to finish your drinks, finalise your purchases, and make your way to the exit.

Group discounts are available for some of our festivals but not all sessions. Please check the festival page for ticket options for each session.

We offer 2 and 4 ticket bundles at a discount on most of our festivals but not all. If you have a group of 10 or more please contact hello@ginevents.com.au and we will gladly arrange a discounted promo code for your group.

Yes you may buy bottles of liquor directly from the distillers to enjoy at home. Strictly no bottles are to be opened and consumed at the festival.

For safety and security reasons, we are unable to offer storage of your items during the tasting session. You may bring along your own trolley bag if you wish – this has been a good option for attendees at previous events.

Water, Fever-Tree tonic and Fever-Tree soda are included in the ticket and will be available during the tasting sessions.

There will be a variety of food options available for purchase on the day and most dietary requirements will be catered for.

Please check the event page about food options for your event.

Card is preferred for purchases at the event, and some of our events are completely cashless. All distillers and food vendors will accept EFTPOS payments.

Given that this is a licensed event, we highly recommend utilising public transport to get to the venue and to get home. Some venues will have parking available. Please check the websites of our venue partners for further details, availability and cost.

Refunds are only issued if you request a refund 30 days prior to the event or if the event is cancelled. Refunds are not available if your bank finds your credit card out of date or cancelled. If you can no longer attend, you may give or sell your ticket to another person. Tickets are fully transferable for the same session on the scheduled day. If you are eligible go to your Eventbrite accounts dashboard to request your refund. Some people change their mind and cancel their refund request so all refund requests are actioned approximately four weeks prior to the festival date.

Absolutely! While our festivals are spirits-focused, non-drinkers are welcome to join for the vibrant atmosphere and delicious food options. Please note that the ticket price is the same for all attendees.

Have any other questions? Contact us – alex@ginevents.com.au